Heating, Cooling & Hot Water Repairs Melbourne

Most heating and cooling problems don't announce themselves at a convenient time. A heater that stops working on the coldest morning of the year, an air conditioner that trips a breaker on a 40-degree day, a hot water system thatfails before the school run — these are the calls we handle every day. We keep our schedule flexible for urgent work during business hours, and we'll give you an honest assessment of what the problem is and what it will cost to fixbefore we start.

We service all major brands of heating, cooling, and hot water systems across Melbourne — not just systems we've installed. Whether it's a routine annual service or an urgent fault, we'll give you a straight assessment of what'sneeded and what it will cost before any work begins.

‍

System failed or not working?
Call us directly on (03) 9852 1550. A phone call gets you booked in faster than an online form, and we can often give you a likely diagnosis over the phone before we arrive.

‍

Air Conditioning & Evaporative Cooling Servicing

An annual service is the single most effective thing you can do to extend the life of a cooling system and keep it running efficiently. A system with dirty coils, clogged filters, or fouled pads has to work harder to achieve the same result— it runs longer, consumes more energy, and puts more strain on the key components. Most manufacturers also require evidence of annual servicing to honour warranty claims.

We service split systems, multi-head systems, ducted reverse cycle systems, and evaporative coolers — all brands, regardless of who installed them.

What's Included in an Air Conditioning Service

Clean indoor coil (evaporator) and check for mould or biological growth
Clean or replace air filters
Inspect and clean outdoor coil (condenser)
Check refrigerant charge — low refrigerant is one of the most common causes of reduced cooling performance
Inspect and clear condensate drain line — a blocked drain can cause water damage inside the home
Check electrical connections and test capacitors
Test operation in both cooling and heating modes
Check fan motor bearings and blade condition
Report on system condition with any recommendations

We service split systems, multi-head systems, and ducted reverse cycle systems — all brands, regardless of who installed them.

Ducted Gas Heating Servicing

A gas heating service is more than a routine clean — it's a safety check. The main risk in an older ducted gas heater is a cracked heat exchanger, which can allow carbon monoxide to enter the heated air stream without any visible sign.Our gas heating service includes a CO check and a thorough inspection of the heat exchanger, burner, flue, and gas components.

What's Included in a Gas Heating Service

Clean burner assembly and heat exchanger
Inspect heat exchanger for cracks — critical for CO safety
Check and clean the flue for blockages or deterioration
Test gas valve operation and ignition sequence
Inspect fan motor, belt (where applicable), and bearings
Check and clean return air filter
Carbon monoxide (CO) test
Test thermostat and zone controls
Check gas pressure at the appliance

Annual gas heating services are recommended by all manufacturers and are required to maintain most warranties. We service Brivis, Lennox, Bonaire, Braemar, Pyrox, Rinnai, and all other major brands.

Common Faults We Repair

The table below covers the warning signs we see most frequently and what they typically indicate. If your system is showing any of these, it's worth a call — some are straightforward repairs, and catching them early is almost alwayscheaper than letting them develop.

What You're Seeing	System	Likely Cause
Not cooling or heating adequately	Air con	Low refrigerant, dirty coils, failing compressor, or undersized system
Water dripping indoors	Air con	Blocked condensate drain — common and easy to fix if caught early
Grinding or rattling noise	Air con / Heating	Fan motor bearing failure or loose fan blade — don’t ignore this
System trips circuit breaker	Air con / Heating	Failing capacitor, compressor drawing excess current, or electrical fault
Heater won’t ignite or keeps cutting out	Gas heating	Faulty igniter, gas valve, or limit switch — often repairable in one visit
Reduced heat output	Gas heating	Dirty filter, partially blocked flue, or failing gas valve
Water not reaching temperature	Hot water	Failed heating element (electric), faulty thermostat, or low refrigerant (heat pump)
Pressure relief valve dripping	Hot water	Waterlogged expansion vessel or high system pressure — straightforward repair
Unusual smell from vents	Gas heating	Dust burn-off at start of season is normal; persistent smell warrants investigation

Repair vs Replace: Getting the Balance Right

We diagnose before we recommend. If a repair is cost-effective relative to the age and condition of the system, we'll do the repair. If it's not — for example, a compressor replacement on a 12-year-old system — we'll tell you plainly andgive you a replacement quote so you can make an informed decision. We don't push replacements when a repair makes sense, and we don't recommend repairs that won't hold.

As a general rule of thumb: if a repair costs more than half the replacement value of a system that's more than 10 years old, it's usually worth considering replacement. A new system comes with a manufacturer warranty and willtypically be meaningfully more efficient than an older unit — which offsets some of the cost over time.

Brands We Service

We work on all major brands of air conditioning, ducted heating, and hot water systems. You don't need to have purchased from us to book a service or repair.

Air Conditioning: Daikin, Mitsubishi Electric, Fujitsu, Panasonic, LG, Samsung, Carrier, Toshiba, and others.

Ducted Gas Heating: Brivis, Lennox, Bonaire, Braemar, Pyrox, Rinnai, and all other major brands.

Hot Water Systems: Rheem, Rinnai, Dux, Bosch, Thermann, Sanden, Reclaim Energy, and others.

Heat Pump Systems: All major reverse cycle brands for both space heating/cooling and hot water heat pumps.

FAQ’s

Frequently Asked Questions

Common questions about air conditioning installation, servicing, and repairs in Melbourne's Eastern Suburbs. Can't find your answer? Call us on (03) 9852 1550.

Servicing & Maintenance

How often should I service my air conditioner?

We recommend servicing your air conditioner at least once every 12 months. Regular servicing helps maintain efficiency, reduce energy consumption, and prevent unexpected breakdowns during peak summer or winter periods.

What does an air conditioning service include?

A professional service typically includes: • Cleaning filters and internal components • Inspecting coils and airflow • Checking refrigerant levels • Testing electrical connections • Inspecting the outdoor unit • Ensuring the system operates safely and efficiently Regular servicing helps extend the lifespan of your system.

Can I clean my own air conditioner filters?

Yes. Most split system filters can be removed and cleaned every few months using water or a vacuum. However, a professional service is still recommended annually to inspect internal components and ensure the system is operating correctly.

How often should a ducted gas heater be serviced?

Ducted gas heaters should be serviced every 1–2 years, depending on usage. Regular servicing ensures safe operation, efficient heating, and helps identify potential issues before they become serious.

Do you service systems you haven't installed?

Yes. Our technicians service and repair most major heating and cooling brands, even if the system was installed by another company.

How can regular servicing extend the life of my system?

Routine maintenance helps keep components clean, ensures airflow is unobstructed, and allows technicians to detect early signs of wear. This can prevent costly repairs and extend the lifespan of your system.

Repairs & Faults

How quickly can you respond to a breakdown?

In many cases we can respond the same day or within 24 hours, depending on technician availability and your location within Melbourne’s Eastern Suburbs.

My air conditioner is running but not cooling. What’s likely wrong?

Common causes include: • Dirty filters restricting airflow • Low refrigerant levels • Blocked outdoor units • Thermostat issues • Faulty components A technician can quickly diagnose and resolve the issue during a service visit.

My system is making a noise it wasn’t making before. Should I be concerned?

Unusual noises such as rattling, buzzing, or grinding may indicate loose parts, fan issues, or worn components. It’s best to have the system inspected early to prevent further damage.

Will you tell me if a repair isn’t worth doing?

Yes. If a repair is likely to be uneconomical due to the age or condition of the system, we will recommend the most practical solution, which may include repair, refurbishment, or replacement.

How much does a repair typically cost?

Repair costs depend on the type of system and the fault involved. Minor repairs may be relatively inexpensive, while major component replacements can cost more. We provide clear pricing before any work is carried out.

What are common signs my system needs repairs?

Signs that your system may require repairs include: • Poor heating or cooling performance • Higher energy bills • Unusual smells or noises • Weak airflow • The system frequently turning on and off If you notice any of these symptoms, it’s best to arrange a professional inspection.

Can regular servicing reduce my energy bills?

Yes. A well-maintained system runs more efficiently, which can reduce energy consumption and lower electricity or gas costs over time.

How long should a heating or cooling system last?

With proper installation and regular servicing, most systems can last 10–15 years or more depending on the type of equipment and usage.

Heating & Cooling Servicing